Salesforce Business Analyst

  • Marseille
  • Techohana

Role: Salesforce Business Analyst for Banking Client!Location: Marseille (hybrid)Contract: 6 monthsTechOhana are currently seeking a skilled Salesforce Business Analyst for a 6-month contract to support an exciting clients Salesforce implementation and optimization projects. Key Responsibilities:Gather and document business requirements, processes, and objectives.Collaborate with stakeholders to identify opportunities for system improvements.Analyse and map business processes to Salesforce capabilities.Develop and maintain detailed project documentation, including workflows, user stories, and test plans.Configure Salesforce to meet business requirements and perform system testing.Provide training and support to end-users.Generate reports and dashboards to monitor key performance metrics.Ensure data integrity and quality within the Salesforce platform.Qualifications:Minimum of 5 years of experience as a Salesforce Business Analyst.Bachelor’s degree in Business, Information Technology, or related field.Proficient in Salesforce administration and configuration.Strong analytical and problem-solving skills.Excellent communication and stakeholder management abilities.Salesforce certifications are a plus