Service Contract Engineer (M/F)

Professional | Full-Time | CommercialIf you wish to gain experience within an international group, that is one of the main companies in the Wind Power Industry and oriented towards respect for the environment, this job is for you! Does the opportunity tempt you? Join vestas as Service Contract Engineer ! Sales > Med > Service The Customer Support department, within Service Direction, in charge maintenance contract management in France, is looking for a Service Contract Engineer who will maintain a portfolio of customers with windfarms under service contract and will ensure coordination between the Sales, Operations and Technical teams, in order to ensure excellent Customer Satisfaction. Responsibilities You will have the following responsibilities : - Coordinate maintenance contracts and be the focal point in Service department for the customer.- Build and maintain good relationships with customers, understanding their needs, responding to queries and providing quality service. - Develop advanced technical requests from customer by finding relevant internal stakeholder to support and propose solution to customers. - Ensure inter-department coordination within the Vestas Group to respond to customer requests and issues. - Ensure financial contract management (invoicing, indexation, billing plan, overdues). - Sell additional maintenance services or options. - Support claims received from customer. - Organize and prepare customer meetings. - Interact with maintenance, technology, construction, sales and operations teams. - Apply, follow-up and respect QSE rules of the Group. Qualifications - Industrial Engineer Diploma or Business School. - Will be required to demonstrate commercial/sales management and advanced communication skills. Proficient in French and English and Pack Office. - Experience in wind/renewable energy appreciated and or in accounts management. - Work experience in a multinational environment is highly appreciated. Competencies We are looking for a motivated person, who likes to take initiatives, who communicates effectively, is action and problem solving oriented, is able supervise several files at once, and above all who knows how to play in a team. Motivated, autonomous, results-oriented, willing to travel for work (%). What we offer Career perspectives in an exciting job in a progressive and international environment A secure environment that will protect you while working in the field, as well as the best specific protection equipment on the market thanks to strict security rules Integrating Vestas means joining an International Group, one of the leaders of the Wind Power market, with years of experience. Vestas has been in France for more than years; we have employees now, and we are still growing! DEIB StatementAt Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.